Terms and Conditions
Last updated: 28 August 2026. Provider: Dr. Thorsten Schneider – Online Marketing, Lange Straße 31, 32051 Herford, Germany (hereinafter “SignalChain”).
1. Scope and contracting parties
(1) These terms apply to the use of SignalChain.
(2) SignalChain is aimed exclusively at entrepreneurs (Unternehmer) within the meaning of § 14 BGB, at legal entities under public law, and at special funds under public law. Entering into a contract with consumers is excluded. By registering and by purchasing, the customer confirms that they are acting as an entrepreneur.
(3) Terms of the customer that deviate from these terms shall only apply if SignalChain agrees to them in writing. This also applies where SignalChain provides the service with knowledge of conflicting terms.
2. Subject matter of the service
(1) SignalChain evaluates publicly accessible government and measurement data on a daily basis and compiles it into a briefing that classifies possible economic consequences for industries and regions. SignalChain informs the customer by email, with a reference to the current report, about a change relevant to that customer; in the absence of such a change, the analysis remains retrievable in the report without a separate email being sent.
(2) SignalChain comprises the briefing on the day it is prepared, relating to the locations and sourcing routes specified by the customer: benchmarks and measurement points are selected at the location of the business, and the assessment evaluates, on the basis of the available data, whether and by what route a situation is likely to reach it. Whether the customer receives an email notice about this under paragraph 1 depends on the relevance to their specific location and sourcing routes; irrespective of that, the day's briefing remains retrievable at all times.
(3) SignalChain may further develop the scope, sources and presentation, as long as the essential content of the service is preserved. A restriction of essential services will be announced in text form at least six weeks in advance; in that case the customer may terminate for cause with effect from the date it takes effect.
3. Limits and classification of the service
(1) SignalChain is an information and early-warning service. SignalChain evaluates available external information and data, prioritises possible risks, and provides assessments of possible economic effects.
(2) SignalChain does not owe complete monitoring of all events potentially relevant to the customer, nor the detection of every risk. The absence of a notice does not mean that no risk exists.
(3) The impact chains and possible future effects presented by SignalChain are assessments based on the information available at the respective time. SignalChain does not owe the occurrence of a forecast development, nor its occurrence at a specific time, to a specific degree, or with specific economic consequences.
(4) SignalChain uses external sources. These may in particular be incomplete, inaccurate, delayed, provisional, unavailable, or subsequently changed or corrected. SignalChain selects and processes the sources used with the diligence required for the agreed service, but gives no guarantee for the accuracy, completeness and continued availability of third-party data.
(5) SignalChain does not provide individual legal, tax, investment, insurance or other licence-requiring professional advice. Legal and regulatory developments may be presented and classified with regard to possible economic effects. No legal review of the customer's specific individual case is carried out.
(6) SignalChain does not give a binding recommendation for action for any specific business. Decisions on whether to take, prepare, or refrain from measures on the basis of the information provided are made by the customer under their own responsibility.
(7) SignalChain is not an official warning or emergency service. In the event of danger to life, limb, health, the environment or public safety, the information and instructions issued by the competent authorities and emergency services are authoritative.
(8) The characteristics and limits described in this section determine the scope of the service owed under the contract. SignalChain's liability is additionally governed exclusively by § 8. A more detailed, generally understandable explanation of these characteristics and limits is available in the Liability and Usage Notice; it supplements this section without amending it.
4. Formation of contract and payment
(1) The contract for SignalChain is formed upon successful completion of payment via the payment link provided; a separate confirmation of the email address is not required for this. Successful completion of payment simultaneously constitutes performance of the contract in the sense of activating the service.
(2) Payment processing for SignalChain is carried out via Stripe Managed Payments. For transactions processed through it, Stripe, or the Stripe entity shown in the payment process, assumes the role of Merchant of Record. The provision and substantive delivery of the SignalChain services is carried out by SignalChain. The details applicable to the specific payment transaction regarding the seller, invoicing and taxation are set out in the respective checkout and invoice.
(3) Whether and to what extent the reverse-charge procedure („Reverse-Charge-Verfahren“) under § 13b UStG applies is set out in the respective checkout and invoice. Where the tax liability thereby passes to the customer, the customer is responsible for its declaration and remittance.
(4) The fee is EUR 299 net per month plus the applicable value-added tax. It is due in advance for the respective billing period. The means of payment is credit card.
(5) Price changes are announced in text form at least six weeks before the start of the affected billing period. The customer may terminate up until the change takes effect; if no termination is given, the new price is deemed accepted. This right is separately pointed out in the announcement.
(6) There is no right of withdrawal. The provisions on distance contracts (§§ 312b et seq. BGB) and the right of withdrawal under § 355 BGB apply only to consumers. Since, under § 1(2), SignalChain contracts exclusively with entrepreneurs, legal entities under public law, and special funds under public law, they do not apply to this contract. The customer expressly confirms their status before the purchase.
5. Term and termination
(1) The contract runs for one month and is extended by a further month each time unless it is terminated by the end of the current billing period. There is no notice period – termination is possible up to the last day of the current billing period and prevents its extension. It must be in text form and is made via the termination link in every message, via the payment service provider's customer portal, or by email to sales@signalchain.eu.
(2) The termination takes effect at the end of the current billing period. Until then, the service remains retrievable, and the fee for that period remains payable; no pro-rata refund is made for periods already begun. Temporary non-use, a subsequent loss of interest, or the customer's early waiver of delivery do not affect the payment obligation.
(3) Delivery ends when the contract ends. A new registration is possible at any time.
(4) The customer may revoke receipt of messages at any time without notice and without giving reasons; an unsubscribe link is included in every message. The revocation takes effect immediately, regardless of whether a paid period is still running.
(5) The right of both parties to terminate for cause remains unaffected.
6. Rights of use and sharing
(1) The customer receives a simple, non-transferable right to use the content within their own business – including sharing it with the business's employees, shareholders, advisory boards and advisors.
(2) Sharing individual reports or individual cards with third parties is expressly permitted, for example with business partners, customers, banks or associations, as long as source citations and the origin notice are retained and the content is not altered.
(3) Systematic further distribution is prohibited: regular forwarding to a fixed circle of recipients outside the business, publication of complete reports, making them available for general retrieval, and distribution for payment.
(4) Third-party content, in particular data from the sources named, is subject to the respective licences indicated; the source overview is available under Data sources and licences.
7. Availability
(1) SignalChain provides the agreed services with the diligence owed under the contract.
(2) Uninterrupted availability of the service, of individual data sources, or of specific transmission channels is not owed. Delivery at an exact, specified time is owed only where this has been expressly agreed. If delivery fails on individual days, this does not give rise to any claim for a price reduction.
(3) In particular, external data sources, communication services, hosting services and other technical services provided by third parties may be temporarily unavailable.
(4) SignalChain will take reasonable measures to remedy, within a reasonable time, disruptions for which SignalChain is responsible.
(5) In the case of only a temporary impairment of the service, the customer's statutory rights remain unaffected. If a material impairment of the service owed under the contract continues for more than seven consecutive days, the customer may terminate the contract for cause.
8. Liability
(1) SignalChain is liable without limitation
a) for intent and gross negligence,
b) for culpable injury to life, body or health,
c) to the extent SignalChain has expressly assumed a guarantee, and
d) to the extent liability exists under mandatory statutory provisions.
(2) In the event of a slightly negligent breach of a material contractual obligation, SignalChain is liable only for damage typical for the contract and foreseeable at the time the contract was concluded. Material contractual obligations are obligations the fulfilment of which makes proper performance of the contract possible in the first place, and on whose fulfilment the contracting partner may regularly rely.
(3) In all other respects, SignalChain's liability for slight negligence is excluded.
(4) To the extent liability exists under paragraph 2, it is limited in amount to damage typical for the contract and foreseeable. SignalChain provides an information and analysis service; SignalChain does not assume any guarantee for the prevention of operational or economic damage.
(5) SignalChain is not liable merely because
a) a particular event or risk was not the subject of a signal,
b) a forecast or assumed impact chain does not materialise,
c) a development occurs earlier, later, more strongly, more weakly, or differently than assessed, or
d) an external source provides inaccurate, incomplete, delayed, or subsequently amended information,
provided that SignalChain has not thereby culpably breached an obligation existing under this contract.
(6) SignalChain is not liable for measures or decisions taken or omitted by the customer on the basis of the information provided, to the extent the underlying damage is not due to a breach of duty attributable to SignalChain.
(7) The foregoing limitations of liability apply correspondingly for the benefit of SignalChain's legal representatives, employees, and vicarious agents.
9. Customer data
(1) SignalChain collects from the customer only coarse-grained information: location, industry, revenue band, employee band, as well as goods categories, sourcing and sales regions, transport routes, waterway corridors used, and energy dependency at regional level.
(2) SignalChain does not accept supplier names, customer names, bills of materials, quantities, contracts, prices or invoices and does not need them. The customer does not transmit any such data.
(3) Details on the processing of personal data are set out in the Privacy policy.
10. Amendment of these terms
Amendments will be communicated to the customer in text form at least six weeks before they take effect. If the customer does not object by the time they take effect, they are deemed accepted; this consequence is separately pointed out in the notice. In the event of an objection, either party may terminate with effect from that date.
11. Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The exclusive place of jurisdiction for all disputes is Herford, insofar as the customer is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law.
(3) SignalChain is not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
(4) Should any provision be invalid, the validity of the remaining provisions shall remain unaffected.